Course

EFFECTIVE COMMUNICATION SKILLS ( Time management & SMART planning skills are included )

1. INTRODUCTION – PROGRAM OBJECTIVES:
. After all, life is a series of persuasion. So success in life depends a lot on how we speak, behave, and eloquently.
. Good communication skills help you to convey information to members of the company/organization and its customers more clearly and concisely, and from that you achieve your goals of communicating more effectively in the job.
The program will help you:
. Discover effective communication techniques
. Develop communication skills: skills in listening, presenting, and handling disagreements in communication
. Build and maintain a positive and confident working relationship
. Collect and analyze how you spend your time
. Focus on activities that really matter and say 'no' to things that don't matter
. Plan short and medium term goals to make the most of the available time.

2. PROGRAM CONTENT:
2.1. Effective communication skills
. Respect yourself and others
. listening ability; self-test on listening skills
. Why is listening so important to being a good communicator?
. How to ask questions of others
. Do you often quarrel with friends or other people? How do you feel after each time?
. Have you upset someone because you made a mistake, made a mistake, or intentionally upset them? Then how do you feel?
. If someone makes you sad, says something that makes you sad, what do you do?
. How do you practice positive emotions?
2.2. Time Management & SMART planning skills
. You think, you are so young, you have nothing to lose?
. Loss of time is loss of money, loss of property. Do you know  this?
. Youth will pass quickly. You will regret it!!!
. How do you need to arrange your time for study, family support, entertainment, sharing with friends?
. How much time do you spend on Smartphones every day?
. What can smartphones do for you?
. What do you need and want for yourself?: money/wealth, love, happiness…?
. What is SMART Goal?
. How to step by step to the success you want?
. How determined are you?
. Are you someone who gives up easily or doesn't back down?
. Success or failure is your own choice